Learning To Run - A Guide To Business Process Re-engineering

Format: Paperback

Language: English

Format: PDF / Kindle / ePub

Size: 5.55 MB

Downloadable formats: PDF

Quality" is to satisfy the ever-changing needs of our customers, vendors and employees, with value added products and services emphasizing a continuous commitment to satisfaction through an ongoing process of education, communication, evaluation and constant improvement. — "Quality is nothing more or less than the perception the customer has of you, your products, and your services"! Any significant transformation creates “people issues.” New leaders will be asked to step up, jobs will be changed, new skills and capabilities must be developed, and employees will be uncertain and resistant.

Pages: 218

Publisher: Grosvenor House Publishing Limited (January 23, 2012)

ISBN: 1908596902

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